Sign in
If you do not have an account, click Create AccountCreate Account
FAQ
Noodyy · FAQ
Frequently Asked Questions
Find answers to common questions about orders, shipping, returns, payments, and customer support at Noodyy.
How long does shipping take?
Delivery times vary depending on your location. Orders to the United States and Europe typically arrive within approximately 5–15 business days, while other international destinations may take around 7–20 business days.
Do you ship internationally?
Yes. We provide worldwide shipping to many countries and regions. Available shipping methods and fees will be displayed during checkout based on your delivery address.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.
Can I cancel or modify my order?
Orders may be canceled or modified before shipment processing begins. Please contact our support team as soon as possible if you need assistance with your order.
What payment methods do you accept?
We accept major credit cards and other secure payment methods displayed at checkout. Payments are processed through secure third-party payment providers.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible with your order number and photos of the issue. Our support team will review the situation and help provide an appropriate solution.
How do returns and refunds work?
Eligible return requests may be submitted within 14 days after delivery. Please review our Return & Refund Policy or contact support for return instructions before sending back any items.
Why hasn't my tracking updated yet?
Tracking information may take several business days to update after shipment, especially during international transit or customs processing.
How can I contact customer support?
You can contact our support team anytime at:
Email: support@noodyy.com
Still Need Help?
If you could not find the answer you were looking for, please contact our customer support team and we will be happy to assist you.
Noodyy
Operated by: YUANCHEN HORIZON CO., LIMITED
Address: RM H11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG
Email: support@noodyy.com
Comment