Privacy Policy

This Privacy Policy explains how Noodyy collects, uses, protects, and handles personal information when you visit or make a purchase through noodyy.com.

A. Information We Collect

When you visit our website, place an order, contact customer support, or interact with our services, we may collect personal information necessary to provide our products and services.

• Name, email address, phone number, and shipping address
• Billing information and payment-related details
• Order details, purchase history, and customer service communications
• Device information, browser type, IP address, and website usage data
• Any information you voluntarily provide when contacting us

B. How We Use Your Information

• To process and fulfill your orders
• To provide order updates, shipping notifications, and customer support
• To respond to inquiries, refund requests, return requests, or service issues
• To improve our website, products, services, and shopping experience
• To prevent fraud, unauthorized transactions, or security risks
• To send service-related emails or promotional communications where permitted

C. Payment Security

Payment information is processed through secure third-party payment service providers. We do not store full credit card numbers, card security codes, or complete payment credentials on our servers.

All sensitive payment-related transactions are handled through encrypted and secure payment systems designed to protect customer information.

D. Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, remember shopping cart items, understand customer preferences, measure website performance, and support marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including shopping cart functionality and checkout experience.

E. Third-Party Service Providers

We may share necessary information with trusted third-party service providers who help us operate our website, process payments, fulfill orders, deliver packages, provide customer support, analyze website performance, or conduct business operations.

These service providers are only authorized to use customer information as needed to perform services on our behalf and are expected to protect such information appropriately.

F. Information Sharing

We do not sell your personal information. We may disclose information when required by law, to comply with legal obligations, enforce our policies, protect our rights, prevent fraud, or protect the safety and security of our customers, website, and business.

G. Data Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of online transmission or electronic storage is completely secure. We encourage customers to use strong passwords and protect their account information.

H. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, fraud prevention, accounting, and business record requirements.

I. Your Rights & Choices

Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, or portability of your personal information.

You may also unsubscribe from promotional emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

J. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

K. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Noodyy
Operated by: YUANCHEN HORIZON CO., LIMITED
Address: RM H11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG
Email: support@noodyy.com