Contact Us

Thank you for visiting noodyy.com. We are here to help with product questions, order support, shipping updates, returns, and general customer service inquiries.

Customer Support

If you have any questions about our products, services, website, order status, payment confirmation, shipping, return requests, or after-sales support, please contact our customer service team by email.

To help us assist you more efficiently, please include your order number, the email address used at checkout, and a clear description of your request when contacting us.

Contact Information

Email: support@noodyy.com

Company Name: YUANCHEN HORIZON CO., LIMITED

Website: www.noodyy.com

Registered Address: RM H11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG

Customer Service Hours

Our customer service team handles inquiries on business days and strives to respond as quickly as possible.

Typically, you can expect a response within 1–3 business days. Response times may vary during weekends, public holidays, or periods of high inquiry volume.

Before Contacting Us

• For order inquiries, please provide your order number and checkout email address.
• For shipping questions, please include your tracking number if available.
• For return or refund requests, please describe the issue and include relevant photos if applicable.
• For product questions, please include the product name or product page link.
• Please do not send sensitive payment information, such as full card numbers or security codes.

We’re Here to Help

Your satisfaction is important to us. Whether you need help before placing an order or require support after purchase, our team will do its best to assist you.

Noodyy
Operated by: YUANCHEN HORIZON CO., LIMITED
Address: RM H11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG
Email: support@noodyy.com