Shipping Policy

This Shipping Policy applies to all orders placed through noodyy.com. By placing an order with us, you acknowledge and agree to the shipping terms outlined below.

A. Global Shipping

Noodyy provides worldwide shipping to customers across multiple international regions.

Available shipping methods, delivery availability, shipping fees, and estimated delivery times may vary depending on the destination country or region. Final shipping costs and available delivery options will be displayed during checkout.

B. Shipping Costs

C. Processing & Handling Time

Orders are generally processed within 2–3 business days (Monday–Friday, excluding public holidays).

Processing times may be slightly extended during periods of high order volume, seasonal promotions, or holidays.

D. Estimated Delivery Time

Please note that delivery estimates are provided for reference only and are not guaranteed. Delivery times may be affected by customs clearance, carrier delays, weather conditions, local logistics disruptions, or other factors beyond our control.

E. Delivery Terms

We work with international shipping carriers and logistics partners to deliver products globally. Carrier selection may vary depending on destination country, shipping method, and operational availability.

F. Address Changes

If you need to modify your shipping address, please contact us within 24 hours of placing your order at support@noodyy.com. Once an order has entered the shipping process or has been dispatched, we may no longer be able to update the delivery address.

G. Order Cancellations

Orders may be canceled before shipment processing begins. If the order has already been processed or dispatched, cancellation requests may no longer be possible. Please refer to our Refund Policy for additional details regarding returns and refunds.

H. Damaged or Lost Packages

If your package arrives damaged, we recommend taking photos of the package and contents immediately and contacting our customer support team as soon as possible.

If a shipment appears lost in transit, please contact us so we can assist with carrier investigation procedures where applicable.

I. Taxes & Duties

For many destinations, orders may be shipped on a DDP (Delivery Duty Paid) basis where applicable. Import taxes, duties, or customs-related charges may vary depending on local regulations and destination country requirements.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our support team.

Noodyy
Operated by: YUANCHEN HORIZON CO., LIMITED
Address: RM H11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST, HUNG HOM, HONG KONG
Email: support@noodyy.com